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Bain Capital is one of the world’s leading private investment firms. An unfortunate consequence of our size and global reputation is the misuse of our name, brands and reputation, and the names of our employees, by imposters and cyber criminals publishing fake websites or message groups and engaging in fraudulent schemes often seeking personal or confidential information.

Bain Capital and its employees will never request money or bank account details via messaging platforms, including Telegram, WhatsApp or Signal.

When communicating with Bain Capital online, please:

• Note that Bain Capital does not initiate funds or investment transfers or verify users or investments via any messaging platforms including Telegram, WhatsApp or Signal. Messaging platforms such as Telegram, Signal, or WhatsApp are well known mechanisms for attackers to conduct fraud.
• Do not share your Bain Capital password or login ID with anyone, including anyone who claims to be from or associated with Bain Capital. Certain Bain Capital online environments are private, available only to investors through secure login procedures only at a website securely managed by FIS as described below. Apart from allowing you to use your password and login to enter an authorized site, Bain Capital will never ask you for your password or login information.
• Do not engage with unexpected texts, email messages, or calls. Be cautious about responding to unsolicited e-mails that appear to have come from a Bain Capital email address. Such e-mails may be “spoofed,” and may in fact have come from another e-mail address at another domain name. Be on the lookout for typo-squatting where fraudsters substitute characters such as 1 (one) for l (the letter l). If possible, check e-mail addresses carefully and respond only to known or authorized Bain Capital email accounts at the domain names listed below.
• Be cautious about clicking on links or opening attachments included with unsolicited e-mails that appear to have come from a Bain Capital email address. Again, these links may redirect to a non-Bain Capital site, and these attachments may include malware. Hover over links to see the URL of where they will direct you.
• Do not send e-mails intended for Bain Capital employees or representatives to anyone with an e-mail address other than an authorized Bain Capital e-mail address. Bain Capital does not permit our employees and authorized representatives to send or receive work-related e-mails from personal webmail accounts or any other address.
• If you are or become suspicious of potential fraudulent activity when communicating through email or messaging platforms, including when setting up virtual interviews or other appointments, please confirm directly with your contact using their authorized Bain Capital email address or contact fraud@baincapital.com for assistance.
• Confirm you are visiting a Bain Capital authorized website or the website of a Bain Capital authorized vendor. Bain Capital’s only authorized websites are posted through the below-listed domains. No other website domains are authorized.

Bain Capital’s only authorized vendor website is securely managed by FIS (DataExchange@fisclientservices.com) and is accessible through the below link. No other vendor websites are authorized. No other vendors are authorized by Bain Capital to communicate (including requesting or receiving) information through websites.

Investor Login

• Do not communicate or deal with any person who claims to be a Bain Capital employee or representative but who is not affiliated with an authorized Bain Capital office. All authorized Bain Capital office locations are listed on our contact page. No other office locations are authorized offices of Bain Capital.

Imposters can use the Bain Capital name in furtherance of a variety of criminal activities. In particular, beware of scams purportedly affiliated with Bain Capital that promise extraordinary returns on your investment at little to no risk. These “high-yield investment programs” are frauds and are unfortunately quite common. For more information on high-yield investment programs and how to avoid them, visit the U.S. Securities and Exchange Commission webpage http://www.sec.gov/answers/highyild.htm.

For more general guidance on avoiding internet crimes, visit the FBI webpages on common fraud schemes and recent e-scams at http://www.fbi.gov/scams-safety/fraud/internet_fraud and http://www.fbi.gov/scams-safety/e-scams, and the U.S. Securities and Exchange Commission webpage on avoiding fraud at http://investor.gov/investing-basics/avoiding-fraud. If you think you have been the victim of internet crime, you may file a complaint with the following government entities:

• The Internet Crime Complaint Center (IC3), http://www.ic3.gov/default.aspx
• The Federal Trade Commission, https://reportfraud.ftc.gov/#//
• The U.S. Postal Service (for crimes involving U.S. Mail), https://www.uspsoig.gov/hotline

Bain Capital provides links to these resources for informational purposes only and is not responsible for their content.

If you have any questions about the above, the security of any Bain Capital communication, or have concerns about a website or e-mail communication that you suspect may be fraudulent, please contact us at fraud@baincapital.com.